Our Brands
We are a local and direct office, representing European equipment manufacturers.
Our focus is providing equipment solutions for the production of chocolate & confectionery and gelato & ice cream across Australia, New Zealand and Oceania.
We are a family owned business, based in Melbourne with collectively over 30 years experience across the food equipment and product development industry.
ESTABLISHED 1992
Teknoice is one of the largest Italian manufacturers of systems to produce semi-industrial and industrial ice cream
ESTABLISHED 1980
Laief is an Italian manufacturer of equipment for moulded stick lines, ice cream sandwiches and ice cream cakes for semi-industrial and industrial producers
ESTABLISHED 1992
Packint is an Italian manufacturer of equipment for the production of chocolate on all scales and for all industries
ESTABLISHED 1968
Cold Car is the world’s largest manufacturer of refrigerated bodies for the transportation of food and ice cream products utilising eutectic technology
ESTABLISHED 2001
Gami is an Italian manufacturer specialised in the manufacturing of equipment for processing chocolate and confectionery products
ESTABLISHED 1970s
Rollermac is an Italian manufacturer of confectionery equipment for small to large producers
ESTABLISHED 2011
Tecnochoc is an Italian manufacturer focused on equipment and automated lines for the chocolate and confectionery industry
ESTABLISHED 1987
Telme is an Italian manufacturer and one of the world’s largest selling brands of artisan ice cream and pastry equipment
ESTABLISHED 1983
Longoni is an Italian manufacturer of professional refrigeration equipment for food display and storage
ESTABLISHED 1980
Orion is an Italian manufacturer of refrigerated display cabinets for gelato, pastry, and foodservice applications
ESTABLISHED 2003
Lofica is the leading supplier of alternative spare parts to the ice cream industry world wide, based in Denmark
ESTABLISHED 2010
Sigitaspak is an Italian company focused on the designing, manufacturing and assembling of VFFS and HFFS packaging machines and fully-automated packaging solutions
ESTABLISHED 1980
Lareka is a global leading supplier of packaging solutions for premium chocolate based in The Netherlands
ESTABLISHED 2001
Beldos, based in Belgium, is a leading designer and manufacturer of depositors, transfer pumps and equipment for bakeries and food manufacturers globally
Our experience, your success
With over 30 years of industry experience, we understand the industry and its challenges. We’ve supplied thousands of customers with advice, guidance and premium equipment for artisan and industrial-sized businesses and everything in between.
Here’s what a few of our clients had to say about their experience
“Highly recommend Artisan Industrial.”
Simon and Georgia are great to work with. Purchasing our Packint Chocolate Machines and Lareka Wrapping Machine was a breeze. From early talks to post-install, the communication and service were great. We are delighted with both these machines; they have transformed our business. Highly recommend Artisan Industrial.
Emily Bennett
Bennetts
Chocolatiers
“An absolute pleasure to work with.”
We worked closely with simon on the purchase of a complete packint and gami chocolate line. He was, and remains, very generous with his time and extensive knowledge, and always ready with support and ideas as well as introductions to his many contacts. He is an absolute pleasure to work with.
Peter Channells
Jasper and Myrtle
Chocolates
“So good to have a supplier you can rely on.”
We have been buying lofica parts for a number of years now, I have no reservations recommending them and a big thank you to artisan industrial, the local office. We pay less, the service and communication is better and faster and the parts quality is excellent. So good to have a supplier you can rely on.
Matthew Thomson
Everest
“We made the right decision to invest in you.”
Thanks again Simon and the guys at Packint for always such great support. We made the right decision to invest in you, the gear performs so well, you are always available, really exceptional support. The ball refiner has proven to be a really effective tool for us, now producing a range of products including chocolate. Keep up the good work.
Alex Blias
Gelato Messina
“Their knowledge is extensive.”
As the owners of a small business, we are continuously amazed and grateful for the time and attention that Simon and Georgia give us. They have been patient and understanding as we grapple with decisions about how to grow our business. Their knowledge is extensive but on the rare occasion when they do not have the answer, they investigate the matter and always get back to us with a response. Importantly, we trust their advice. Simon and Georgia’s support and guidance has been an invaluable asset to our business
Jen Bruyn Schmidt
The Cashew Creamery
“It was great to work with a team who are such fun as well!!”
Simon and Georgia have been exceptional in the advice and expertise they have provided in our journey to getting our ice cream to market. From detailed discussions regarding process design, ingredient choice, visits to see equipment manufacturers in Italy as well as introductions to the best Italian gelato experts, their knowledge, attention to detail and willingness to share their experience has been invaluable. They answered the questions that we didn’t even know we had. Use of their Telme ice cream equipment accelerated the recipe trial process for our innovative product, taking months off the product development phase.
Maria Glover
Glovely
“Approachable. Relatable. Reliable”
Having handcrafted a stable of the world’s most sophisticated manufacturers of chocolate machines, Artisan Group is shaping the future of chocolate manufacturing here in Australia. My dealings with Artisan Group have always been positive. Simon and Georgia are really approachable. Relatable. Reliable. And above all, genuine. Having years of practical working industry experience, their approach is more bespoke than usual. With a lot more to offer than a simple sales exchange, Artisan Group is able to foster great relations and positive outcomes.
Paul Mattei
Raw People
“At every step we have found them warm, engaging and overall just a lovely family to work with!”
Having initially connected with Simon, Ashley and Georgia in the very early stages of planning and launching our new family gelato business, we have found them to be incredibly friendly, responsive and supportive in every aspect of our engagement with them. Their openness to readily share from their experience as we have undertaken this journey has been highly appreciated and the family and I had the pleasure of attending an ‘Introduction to Gelato and Ice Cream’ course earlier this year which provided valuable insight into the process and helped familiarise ourselves with the equipment and work towards finding the best solutions for our lab.
At every step we have found them warm, engaging and overall just a lovely family to work with! We really look forward to working with them well into the future.
Craig Heininger
Al Bacio
“They care about what they do and that makes all the difference!”
We’ve worked with Simon and Georgia from Artisan Industrial for several years now, and their support has been second to none. They combine deep technical knowledge with a practical, no-fuss approach that makes it easy to get the right equipment and keep things running smoothly. Whether it’s advice, servicing, or sourcing parts, they’re responsive, reliable, and genuinely understand the needs of small-scale producers like us. It’s clear they care about what they do and that makes all the difference.
Carly Palmer
Van Diemens Land Creamery
Get started
We know that every business has unique needs, and we’re passionate about helping you find the right equipment to match your goals. Whether you’re refining your production, upgrading machinery, or expanding operations, partner with us to guide you through the process from start to finish. Get in touch with us to –