Direct-from-factory pricing
Personalised and tailored service
In region support pre & post sale
Technical assistance, maintenance & spare parts
25+ years experience in the industry
WELCOME TO ARTISAN INDUSTRIAL
We are a local and direct office representing European equipment manufacturers for the chocolate and gelato/ ice cream industries, catering to clients in Australia and throughout Oceania. Our head office is in Melbourne, with it being a family business who collectively have over 30 years experience in the food (dessert) industry.
OUR FOCUS
Our focus is on artisan and industrial manufacturing and processing equipment for chocolate, confectionery, gelato, ice cream, frozen stick products, as well as packaging systems for both food and non-food industries. We offer direct factory pricing, full-time customer service and technical support, demonstrations, training, formulation and production flow.
Ice Cream, Gelato, Chocolate and Packaging Equipment
We offer the best Artisan and Industrial Ice Cream, Gelato, Chocolate, and Packaging equipment for all countries within Oceania. We act as a direct office for a collective of equipment manufacturers based in Europe. We can assist with formulation, production flow, and more. Our customer service is unparalleled too.
We help you create your products by matching you with the ideal equipment for your Artisan and Industrial needs ranging from:
- ice cream equipment
- ice cream freezers
- gelato machines
- gelato freezers
- pasteurisers
- chocolate tempering machines
- cacao bean roasters
- chocolate refining machines
- single-serve packaging
- case packing
- chocolate bar wrappers and much more.
We also provide you with support if you need to order any spare parts or ice cream sticks. We can even perform demonstrations on how to use the Artisan equipment and train your staff on the many features.
We’re Here To Help You Express Your Passion For Chocolate and Confectionery, Ice Cream, and Gelato For Your Customers
We understand your passion. Whether you’re creating artisanal chocolates using the bean-to-bar method or producing industrial chocolate on a large scale, we have the best equipment to make your dream product a reality.
Our industrial Ice Cream Equipment can handle the essential parts of the process like pasteurising, stick products and tub filling too. Similarly, if you’re looking for Artisan gelato machines and freezers, you’ve come to the right place.
We Make Your Industrial Operations An Efficient Process
We offer the best Industrial Ice Cream and Chocolate machines. Our equipment manufacturers, including Teknoice, Laief, and Packint, to name a few, build with the leading technology there is to offer with Italian precision.
We’re here to make your creations come together efficiently and most importantly, deliciously. Speak to one of our specialists today!
OUR EQUIPMENT SOLUTIONS
How Does It Work
01 Discover Your Needs
Book a consultation and tell us about your production needs so we can provide equipment solutions for your business
02 Match with Perfect Equipment
Get to know us and our equipment before working through the final details of your order
03 Professionally Installed
Your order will be shipped and installed by our technicians or simply “plug and play”
04 Ongoing Support
If you need any technical support, maintenance or spare parts just give us a call
Artisan Industrial has over 30 years of industry experience, supplying thousands of customers with global brands for artisan and industrial equipment. Not only do we have specific knowledge of manufacturing and packaging equipment, but also the products. True turnkey solutions with local support, which can be as simple as providing start-up businesses with general industry knowledge and direction, through to full scale large production design, build, installation & training.
"As the owners of a small business, we are continuously amazed and grateful for the time and attention that Simon and Georgia give us. They have been patient and understanding as we grapple with decisions about how to grow our business. Their knowledge is extensive but on the rare occasion when they do not have the answer, they investigate the matter and always get back to us with a response. Importantly, we trust their advice. Simon and Georgia’s support and guidance has been an invaluable asset to our business"
Simon and Georgia have been exceptional in the advice and expertise they have provided in our journey to getting our ice cream to market. From detailed discussions regarding process design, ingredient choice, visits to see equipment manufacturers in Italy as well as introductions to the best Italian gelato experts, their knowledge, attention to detail and willingness to share their experience has been invaluable. They answered the questions that we didn’t even know we had. Use of their Telme ice cream equipment accelerated the recipe trial process for our innovative product, taking months off the product development phase. It was great to work with a team who are such fun as well!!
We worked closely with simon on the purchase of a complete packint and gami chocolate line. He was, and remains, very generous with his time and extensive knowledge, and always ready with support and ideas as well as introductions to his many contacts. He is an absolute pleasure to work with.
Having handcrafted a stable of the world’s most sophisticated manufacturers of chocolate machines, Artisan Group is shaping the future of chocolate manufacturing here in Australia. My dealings with Artisan Group have always been positive. Simon and Georgia are really approachable. Relatable. Reliable. And above all, genuine. Having years of practical working industry experience, their approach is more bespoke than usual. With a lot more to offer than a simple sales exchange, Artisan Group is able to foster great relations and positive outcomes.
